Terms and Conditions
Last updated: 10 June 2025
1. Prices and VAT
All prices are quoted net. Sandblast Tech Ltd is a company registered in Ireland. Therefore, for sales within the Republic of Ireland, 23% VAT will be added to the prices. For sales within the European Union, a 0% VAT rate will apply provided the purchaser holds a valid and active EU VAT number. For sales outside the EU, customs duties and other applicable charges may be payable. If the above conditions are not met, 23% VAT will be added to the price.
2. Payment Methods
Payment is accepted by bank transfer only. Bank account details for Sandblast Tech Ltd will be provided with the invoice.
3. Delivery of Goods and Liability for Shipment
Sandblasting materials and machine accessories or parts and machines will be dispatched to the customer by courier at the customer’s expense. Goods will be dispatched only after full payment has been received. Sandblast Tech Ltd is not responsible for any delays in delivery caused by the courier company. The customer will be informed of the expected delivery date.
4. Delivery, Installation, and Training Costs
Delivery, installation, and training costs for sandblasters and other machines are charged separately unless otherwise stated in the contract or offer. If the equipment is delivered by courier, the customer is responsible for the delivery cost.
5. Purchaser’s Responsibilities and Installation Conditions
The purchaser is responsible for preparing the installation site in accordance with technical requirements, providing any necessary utilities (e.g., electricity, water or pressure air), and unloading the delivered goods. Upon delivery of the machine to the installation site, the purchaser is required to unpack and position the machine on a suitably prepared, level, and horizontally aligned floor. Machines should be installed in dry, non-humid premises unless alternative arrangements have been agreed with the customer during the purchase or in a separate agreement.
All of the above requirements apply unless otherwise agreed with the customer at the time of purchase or in an individual agreement.
Failure to prepare the installation site or to comply with the above requirements may result in delays, additional costs, or limitation of Sandblast Tech Ltd’s liability for any potential faults.
6. Goods Receipt and Returns Procedure
Goods dispatched by courier will be delivered within the agreed timeframe from warehouses in Ireland or Poland. If goods are not collected within the specified period, they will be returned to Sandblast Tech Ltd. Failure to collect goods on time will result in the customer being charged for both the delivery and return costs. The customer will be informed in advance of the delivery date and the consequences of non-collection.
7. Goods Inspection upon Receipt
The customer is required to inspect the packaging, condition, and conformity of the goods with the order in the presence of the courier at the time of receipt. If any damage is found, the customer must complete a damage report containing a detailed description of the damage and, if possible, photographic evidence. The report must be signed by both the customer and the courier. A copy of the report must be sent immediately to info@sandblast-tech.com to notify the sender of the damage. Failure to provide a properly completed damage report will prevent any insurance claim for transport damage.
8. Orders and Payments
Orders for equipment require written confirmation from the customer and payment of a deposit or advance payment as specified in the contract. In the case of a deposit, the remaining balance must be paid at least 7 days before the scheduled collection of the equipment by the courier. Failure to pay the full amount by this date will result in a delay in order fulfilment. The order becomes binding upon confirmation by Sandblast Tech Ltd.
9. Title to Goods
Goods remain the property of Sandblast Tech Ltd until full payment has been received from the purchaser.
10. Warranty
Equipment is covered by a standard 12-month warranty unless otherwise specified in the offer or contract.
11. Warranty Scope – Exclusions
The warranty does not cover machine components that are subject to natural wear and tear or that come into direct contact with abrasive materials such as blasting media. This includes, but is not limited to, the head brush, sandblasting head, nozzles, nozzle holders, suction and abrasive hoses etc. These items are not eligible for replacement or return under warranty.
12. Force Majeure
Sandblast Tech Ltd is not liable for delays in delivery, repair, or improper operation of equipment caused by force majeure, including but not limited to: floods, fires, acts of war, states of emergency, strikes, or failures of electronic systems or computer programs.
13. Liability for Damage
Sandblast Tech Ltd is not liable for the loss, damage, or destruction of equipment or for any damages resulting from such faults.
14. Limitation of Liability
Sandblast Tech Ltd is not liable for any losses or damages incurred by the purchaser as a result of:
a) incorrect operation of the equipment,
b) improper use of the equipment,
c) the purchaser’s use of defective equipment,
d) assembly or disassembly by unauthorised persons,
e) interruption of the production functions of the equipment,
f) refusal to accept subsequent orders.
15. Right to Withdraw from the Contract
Consumers have the right to withdraw from a distance contract within 14 days of receipt of the goods, in accordance with applicable legislation, except in cases specified by law (e.g., goods made to order).
16. Personal Data Processing
Customer personal data is processed in accordance with applicable legislation and the Privacy Policy available on the sandblast-tech.com website.
17. Dispute Resolution
Any disputes arising from the fulfilment of orders shall be resolved by the court having jurisdiction over the registered office of Sandblast Tech Ltd, unless this is contrary to consumer law.
18. Changes to Terms and Conditions
Sandblast Tech Ltd reserves the right to change these Terms and Conditions. Any changes will be published on the website and will apply to orders placed after publication.